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Development-as-a-Service: Getting ready to develop on-demand with cloud computing
Join this session to discover the new set of tools and services that bring developer productivity and collaboration to the Force.com platform-as-a-service model. Development-as-a-service includes the metadata API, Force.com IDE, Force.com Code Share, Sandbox and much much more ....
Industry Focus: Financial Services. Client Coverage and Compliance.
In an increasingly regulated world, how do major major institutions manage their client relationships? Join this session to discover how investment banks make sure that they are speaking to the right people at the right time. Also learn how they make sure that they manage the strict security constraints within such environments.
Industry Focus: Corporate Banking. Driving growth through joined-up selling.
Silos of contacts and opportunities present one of the biggest blockers that organisations face when trying to grow their business. Join this session to hear how banks are using salesforce.com to deliver a joined-up approach when engaging with their customers.
Industry Focus: Financial Services. Managing Indirect Sales
Learn how two different organisations have used salesforce.com to dramatically improve sales coverage and drive new business from their intermediated sales teams.
Best practices for global and large deployments
Do you have a clear vision and strategy for your international programme? Are your key regional executive stakeholders behind the vision? How do you make sure that this vision is communicated through to local & regional teams?
Learn how others have laid a solid foundation and maintained excellent user adoption through communicating the value, securing stakeholder buy-in, getting the resource model right, training the users and establishing an effective programme stakeholder steering team.
From A to D via B & C: How to start using Salesforce for Customer Service
So we're using Salesforce to manage our salesforce with great success. Kind of says it on the tin though right?
It can be daunting to understand how you start using a tool such as Salesforce for customer service and support or call centre applications. Who should be on the project team? Should we involve sales? What can Salesforce do in this area? What's hard? What's not? What are the benefits? What are the pitfalls? How should the project be managed?
It would be great to find out how people used to Salesforce SFA could start taking advantage of Salesforce.com's great customer service capability and provide the same benefits to the support department as has been achieved by the sales department.
Optimizing Sales Operations with Sales Performance Management
Sales Performance Management automates all aspects of administering, tracking, reporting and analyzing sales performance. SPM systems include functionality for incentive compensation management, quota and territory management. This breakout session will explore strategies to motivate sales and other variably paid personnel to sell more effectively and align performance to corporate goals.
Pounds, Euros, Kroners, Dollars... Best Practice for Managing Multi-Currency Deployments
Companies have to reach a global audience to be successful, but the lack of flexibility in traditional solutions has prevented business from seizing new markets quickly.
Join the experts for a discussion about how easy it is using Salesforce to grow your business in all international markets.
Effortless Multi-language Applications using Force.com
Building applications in multiple languages has always been challenging, but by combining the power of the force.com platform and the sophisticated translation workbench this session will demonstrate how easy it is to roll-out your applications to a global audience.
Industry Focus: Energy, Oil & Gas. User Group & Networking
The salesforce.com customer community is all about success. Local User Groups are the perfect opportunity to help you experience more of it.Tap into the energy and expertise of salesforce.com's user groups! Join colleagues from your industry to share ideas, hear about best practices and share a cocktail!
Industry Focus: Nonprofit. What will you build next? Helping nonprofits support their future initiatives with salesforce.
How do you use standard functionality within Salesforce that you are not using today? We will show you some nonprofits that are using great standard functionality within salesforce that you may not be using and is available right now. We will show you functionality and help you decide when to turn it on and how you might use it. We promise to not show you anything not "in the box"!
Hands On Training: Foundation: Analytics & AppExchange for Nonprofits
This session will provide hands-on experience of building and expanding your Nonprofit Application. It includes building relevant reports & dashboards and creatively utilising solutions from the AppExchange.
Industry Focus: Hi-Tech. EMEA User Group & Networking
The salesforce.com customer community is all about success. Local User Groups are the perfect opportunity to help you experience more of it.Tap into the energy and expertise of salesforce.com's user groups! Join colleagues from your industry to share ideas, hear about best practices and share a cocktail!
Industry Focus: Financial Services. EMEA User Group & Networking
The salesforce.com customer community is all about success. Local User Groups are the perfect opportunity to help you experience more of it.Tap into the energy and expertise of salesforce.com's user groups! Join colleagues from your industry to share ideas, hear about best practices and share a cocktail!
Industry Focus: Financial Services. Modelling Financial Services Business Process
Financial Services systems and business processes are as complex as they come. Join this session to hear directly from customers on how they integrated and streamlined their internal processes to become more competitive. Leave with plenty of ideas you can implement at your own company.
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