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CTI: Ringing in Customer Loyalty

Every phone call is an opportunity to strengthen customer loyalty. People have long understood the benefits of integrating their service and support applications to their telephony system: customer information instantaneously delivered to them, automatic logging, faster call handling times. But the complexity and cost have always been a challenge. With Salesforce Service & Support, CTI is a snap. Join us in this session to find out more.

Comment » Posted by tim_knight

Posted 12/05/07

Categories: Customer Service Executives, Customer Satisfaction, Brand Loyalty, Agent Productivity, Service Process, CTI

 
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